Overview

MicMapr ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

1. Personal Information

When you create an account, we collect:

• Name and email address
• Profile information (photos, bio, preferences)
• Authentication credentials (encrypted passwords or OAuth tokens)
• Role information (attendee, performer, venue owner, host)

2. Location Data

To help you discover events and venues near you, we collect:

• Precise location data: When you enable location services, we access your GPS coordinates to show nearby events and venues
• Approximate location: City and country information to provide regional recommendations
• You can control location permissions through your device settings at any time

3. Identifiers

• User ID (internal database identifier)
• Device identifiers for push notifications
• Session tokens for authentication
• Stripe customer ID for payment processing (if you make purchases)

4. Usage Data

We automatically collect information about how you interact with the Service:

• Pages viewed, events clicked, searches performed
• Favorites, follows, and bookmarks
• Event RSVPs and ticket purchases
• Time spent in the app and feature usage patterns
• Device information (browser type, operating system, screen size)

5. Content You Create

• Posts, comments, and reviews you publish
• Messages sent through our messaging system
• Photos and videos you upload
• Event listings and venue information you create
• Performer or host profiles you build

6. Payment Information

Payment card details are handled directly by Stripe, our payment processor. We do not store full credit card numbers on our servers. We only retain:

• Stripe customer ID
• Subscription status and plan information
• Transaction history (amounts, dates, products purchased)

How We Use Your Information

We use the information we collect to:

• Provide the Service: Display events, venues, and hosts relevant to your location
• Personalize your experience: Recommend events based on your favorites, follows, and interaction history
• Process transactions: Handle ticket purchases, subscriptions, and boosts
• Send notifications: Alert you about events from venues and hosts you follow (with your permission)
• Communicate with you: Send account updates, customer support responses, and important service announcements
• Improve the Service: Analyze usage patterns to enhance features, fix bugs, and optimize performance
• Prevent fraud and ensure security: Detect suspicious activity and protect user accounts
• Comply with legal obligations: Respond to lawful requests from authorities and enforce our Terms of Service

How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

1. Public Information

Information you choose to make public is visible to all users:

• Your public profile (name, photo, bio)
• Posts, reviews, and comments you publish
• Performer and host profiles
• Venue listings and event details

2. Service Providers

We share data with trusted third parties who help us operate the Service:

• Stripe: Payment processing and subscription management
• Cloud hosting providers: Data storage and infrastructure
• Push notification services: Delivering alerts to your device
• Analytics providers: Understanding app usage and performance

3. Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Investigations of potential violations of our Terms of Service
• Protection of our rights, property, or safety, or that of our users

4. Business Transfers

If MicMapr is acquired, merged, or sells assets, your information may be transferred to the new owner.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, or security purposes.

Usage and analytics data may be retained in anonymized form indefinitely for product improvement.

Your Rights and Choices

1. Access and Update

You can access and update your account information at any time through the Settings page in the app.

2. Delete Your Account

You can request account deletion by contacting us at support@micmapr.com. We will process your request within 30 days.

3. Location Services

You can disable location access at any time through your device settings. Note that this will limit your ability to discover nearby events.

4. Push Notifications

You can opt out of push notifications through your device settings or in the app's notification preferences.

5. Marketing Communications

You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email we send.

6. Data Portability

You can request a copy of your data in a machine-readable format by contacting us at support@micmapr.com.

7. Do Not Sell My Personal Information

We do not sell your personal information to third parties. If our practices change, we will update this policy and provide you with opt-out rights as required by law.

Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted storage of passwords using industry-standard hashing algorithms
• Secure authentication using OAuth 2.0 and session tokens
• Regular security audits and updates
• Access controls limiting employee access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children's Privacy

MicMapr is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at support@micmapr.com and we will delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze how you use the Service
• Provide personalized recommendations

You can control cookies through your browser settings, but disabling cookies may limit certain features of the Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice in the app. The "Last updated" date at the top of this policy indicates when it was last revised.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete your personal information
• Right to opt out of the sale of your personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@micmapr.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights or lodge a complaint with a supervisory authority, contact us at support@micmapr.com.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@micmapr.com
• Mail: MicMapr Privacy Team, [Your Business Address]

We will respond to your inquiry within 30 days.